Strategic Consulting
Your business runs on one person's head.
That's a risk, not a strategy.
Tribal knowledge, handshake vendor deals, and processes nobody documented — fixable. Every engagement ends with something real you can actually use, not a slide deck.
Strategic Consulting
Project-based engagements with real deliverables.
These aren't retainer relationships where you get monthly check-ins and a deck. Every engagement ends with something your organization can use — a framework, a playbook, a working system, or a roadmap with teeth.
Start a Conversation
Typical engagement: $2,500–$15,000
Scoped per project. Retainer options available for ongoing strategic support. Government and enterprise procurement experience available for larger organizations.
Vendor Management & Procurement Strategy
Vendor selection frameworks, contract negotiation support, performance monitoring systems, and procurement playbooks. Built from $25M+ in government technology spend experience.
IT Systems & Operations Design
Infrastructure assessment, service desk design, monitoring architecture, M365 optimization. Technology that works without constant attention.
Operational Process Design
Process documentation, workflow automation, KPI dashboards, onboarding and knowledge transfer systems. For when the processes only exist in one person's head.
Fractional Operations Leadership
Interim IT/Operations Director, vendor oversight, digital transformation support. Senior operational expertise without a full-time executive hire.
AI-Enhanced Delivery
Same enterprise AI models. Built around your business context.
The difference between generic AI responses and genuinely useful AI support is context. I build the business intelligence layer that makes the difference.
Proven Foundation Models
Industry-standard AI models — the same technology powering enterprise systems. Reliable, proven, continuously improving.
Your Business Context
Customized for your industry, compliance requirements, seasonal patterns, and staff behaviour — not generic IT templates.
Learning System
Every resolved issue improves the AI's understanding of your specific environment. Gets smarter over time, not just more automated.
Private Infrastructure
On-premise AI server running on enterprise hardware. Client data never leaves the building. AI capability without cloud privacy trade-offs.
| Scenario | Generic AI | KEF — Business-Context AI |
|---|---|---|
| Failed login · Healthcare practice | User account locked. Reset password. | Counselor with confidential client access. Verify identity by phone first. Check if VPN timeout vs. public WiFi before reset. |
| Disk space warning · Law firm | Disk at 87%. Run cleanup. | Pattern shows PDF accumulation — likely court prep. Verify retention policy before cleanup. May need archive system for case files. |
| USB blocked · Accounting firm | USB device blocked. Contact admin. | Tax season flag. Partner may need client data transfer. Authorize temporary exception if valid, log for compliance audit, remind about secure alternatives. |
Workshops & Audits
Hands-on sessions with working deliverables.
Every engagement produces something tangible. Not slide decks — working systems, prioritized action plans, and documented processes you can use the next day.
AI Automation Workshop
Half-day or Full-day · On-site or Remote
Map your highest-ROI automation opportunities, build a working prototype workflow during the session, and leave with a prioritized implementation roadmap you can execute immediately.
Deliverable: Working prototype + 90-day implementation roadmap
Vendor & IT Operations Audit
2–3 Day Engagement · On-site preferred
Structured review of your vendor relationships, contracts, IT systems, and operational gaps. Benchmarked against what organizations your size should actually look like.
Deliverable: Prioritized action report + quick wins + 90-day plan
Process Documentation Sprint
2-Day Rapid Engagement
Capture and document critical business processes before they walk out the door. Structured interview, documentation, and review — optimized for speed without sacrificing accuracy.
Deliverable: Playbooks, SOPs, and training materials
Who I Work Best With
Honest about fit.
Great Fit
- Growing businesses with real gaps in systems, vendors, or process — and the will to fix them
- Professional services: law, accounting, consulting
- Healthcare practices and medical offices
- Light manufacturing and distribution
- Organizations that want a senior operations resource without a full-time executive hire
- Companies wanting measurable ROI from a defined project, not an open-ended retainer
Probably Not a Fit
- Looking for the cheapest possible option
- Hoping a tool fixes a culture or people problem, not a systems problem
- Just need ongoing day-to-day IT support — that's the Managed IT page, not this one
- Not ready to commit to a defined scope and timeline
How It Works
Four steps from conversation to deliverable.
01
Discovery Call
30 minutes. Your situation, your gaps, your goals. No pitch — honest conversation about whether there's a fit.
02
Scope & Proposal
A defined deliverable, timeline, and price — in writing, before anything starts. No scope creep, no surprises.
03
The Engagement
Workshop, audit, or process work happens — on-site or remote, depending on what you need.
04
Handoff & Roadmap
You get the actual deliverable plus a 90-day plan. Retainer support available if you want ongoing help.
Let's figure out
if I can help.
30-minute discovery call. No sales deck, no pressure. Just a straight conversation about your situation and whether there's a fit.